Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Workflood LLC, an Illinois limited liability company that provides services under the Workflood brand ("Workflood," "we," "us," or "our"), governing your access to and use of workflood.dev and the Workflood workflow automation platform, software, APIs, documentation, and related services (collectively, the "Services").

By creating an account, clicking to accept these Terms, purchasing a subscription, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

The Services allow customers to run code and connect third-party systems. You are responsible for your code, data, credentials, integrations, permissions, and the consequences of workflows you configure or execute.

1. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a contract. The Services are intended primarily for business and professional use. If you use the Services for an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

You may not use the Services if you are barred from doing so under applicable law or if Workflood previously suspended or terminated you for violating these Terms.

2. Accounts and workspace administration

You must provide accurate account information, keep it current, protect your login credentials and API tokens, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for users you invite to a workspace.

Workspace owners and administrators control membership, roles, content, integrations, billing, and settings. If you join an organization's workspace, that organization may access, control, export, or delete your workspace activity and content. Disputes about workspace control are between you and the organization unless applicable law requires otherwise.

3. License and permitted use

Subject to these Terms and payment of applicable fees, Workflood grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your subscription for your internal business purposes.

Except where applicable law prohibits the restriction, you may not copy, resell, sublicense, rent, reverse engineer, decompile, circumvent, or create derivative works from the Services; access them to build or benchmark a competing product; remove proprietary notices; or use automated means to access the Services except through documented APIs.

4. Customer code, content, and instructions

You retain ownership of code, workflow definitions, payloads, files, logs, and other content you submit to the Services ("Customer Content"). You grant Workflood a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, and otherwise use Customer Content only as reasonably necessary to provide, secure, support, and improve the Services, comply with your instructions, and meet legal obligations.

You represent and warrant that:

• you have all rights and permissions needed for Customer Content and instructions;
• your processing has a valid legal basis and complies with applicable law;
• your code and workflows will not violate rights, contracts, or security controls;
• you will provide required notices and obtain required consents; and
• you will not submit regulated data unless Workflood expressly agrees in writing.

Workflood does not control or routinely review Customer Content and is not responsible for decisions, communications, records, or other outcomes produced by customer code.

5. High-risk and prohibited data

Unless Workflood expressly agrees in a separate written agreement, the Services are not designed for protected health information subject to HIPAA, payment card data subject to PCI DSS, government-classified information, biometric identifiers, Social Security numbers, full financial-account credentials, or data whose loss could foreseeably cause death, bodily injury, or severe physical or environmental damage.

You must not use the Services as the sole control for emergency systems, medical care, life support, critical infrastructure, weapons, transportation safety, or other high-risk activities where failure could cause serious harm.

6. Acceptable use

You may not use or enable use of the Services to:

• violate law, regulation, court order, or another party's rights;
• access systems or data without authorization or exceed granted permissions;
• distribute malware, exploit vulnerabilities, evade security controls, or disrupt services;
• send spam, phishing, deceptive communications, or unlawful marketing;
• harass, threaten, discriminate, exploit, or facilitate violence or illegal activity;
• process stolen credentials or unlawfully obtained personal information;
• interfere with usage limits, rate limits, metering, or platform integrity;
• conduct abusive scraping, credential stuffing, denial-of-service activity, or cryptomining;
• impersonate another person or misrepresent affiliation or authorization; or
• help another person do any of the foregoing.

We may investigate suspected abuse, preserve relevant information, restrict network access, disable workflows, or suspend accounts when reasonably necessary to protect the Services, users, third parties, or legal compliance.

7. Third-party services and integrations

Integrations, APIs, applications, and services not controlled by Workflood are "Third-Party Services." Your use of them is governed by their own terms. You authorize Workflood to exchange data with Third-Party Services as directed by your configuration.

Workflood is not responsible for Third-Party Services, including their availability, security, data practices, API changes, charges, outputs, or acts and omissions. We may disable an integration that creates legal, security, operational, or platform risk.

8. Security and customer responsibilities

Workflood uses safeguards designed to protect the Services, but no service or sandbox is completely secure. You are responsible for applying least-privilege access, maintaining backups of important Customer Content, reviewing code before deployment, testing workflows, monitoring runs, rotating credentials, configuring egress and allowlists, and verifying outputs before relying on them.

You must promptly report suspected vulnerabilities to [email protected] and must not publicly disclose or exploit them before Workflood has a reasonable opportunity to investigate and remediate.

9. Plans, fees, and automatic renewal

Plan features, limits, prices, and billing intervals are shown at purchase or in an order form. Taxes are additional where applicable. You authorize Workflood and its payment processor to charge the payment method on file for fees, taxes, and authorized purchases.

Paid subscriptions automatically renew for successive periods equal to the initial billing period unless canceled before the renewal date. You may cancel through the billing portal. Cancellation stops future renewal and takes effect at the end of the current paid period unless applicable law requires otherwise.

Fees are non-refundable and non-creditable except as required by law or expressly stated in an order form. We do not automatically charge usage overages unless you separately authorize them. Features may pause or be limited when plan limits are reached.

We may change prices or plan features prospectively. For existing paid subscriptions, material price changes take effect no earlier than the next renewal following reasonable advance notice. Failure to pay may result in downgrade, suspension, or termination.

10. Trials, free plans, previews, and beta features

Free, trial, preview, experimental, and beta features may be changed, limited, or discontinued at any time and may be less reliable or secure than generally available features. They are provided without service levels, support commitments, warranties, or liability to the maximum extent permitted by law.

11. Service changes, availability, and support

We may modify the Services and their interfaces to improve performance, security, compliance, or functionality. We do not guarantee uninterrupted or error-free operation and provide no service-level agreement unless one is stated in a separate signed order form. Maintenance, third-party failures, internet conditions, abuse mitigation, and events outside our reasonable control may affect availability.

12. Intellectual property and feedback

Workflood LLC and its licensors own the Services, documentation, branding, designs, software, and all related intellectual-property rights, excluding Customer Content. No rights are granted except those expressly stated in these Terms.

If you provide ideas, suggestions, or feedback, you grant Workflood a perpetual, irrevocable, worldwide, royalty-free right to use and commercialize it without restriction or compensation, provided we do not identify you publicly without consent.

13. Confidentiality

Each party may receive non-public information that a reasonable person would understand to be confidential. The receiving party will use it only to perform under these Terms and protect it using reasonable care. These obligations do not apply to information that is public through no breach, already lawfully known, independently developed, or rightfully received without a duty of confidentiality.

A party may disclose confidential information when legally required after providing notice where permitted and reasonable assistance at the disclosing party's expense.

14. Suspension and termination

You may stop using the Services at any time. We may suspend, limit, or terminate access immediately when reasonably necessary for security, nonpayment, legal compliance, prevention of harm, material breach, or protection of the Services. Where practicable, we will provide notice and an opportunity to cure.

We may terminate free or inactive accounts on reasonable notice. Upon termination, your right to use the Services ends. You are responsible for exporting Customer Content before termination. We may delete Customer Content following termination, subject to applicable law, operational retention periods, and our Privacy Policy.

Provisions that by their nature should survive will survive, including payment, ownership, confidentiality, disclaimers, indemnification, liability limitations, and dispute terms.

15. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available." Workflood disclaims all express, implied, statutory, and other warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and warranties arising from course of dealing or usage of trade.

Workflood does not warrant that the Services, customer code, integrations, outputs, or data will be secure, accurate, complete, uninterrupted, error-free, or suitable for any particular use. You use outputs and automation results at your own risk and must independently review them where appropriate.

16. Limitation of liability

To the maximum extent permitted by law, Workflood and its owners, personnel, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, goodwill, use, or data; business interruption; substitute services; security incidents; or third-party claims, even if advised of the possibility.

To the maximum extent permitted by law, the aggregate liability of Workflood and the foregoing parties arising out of or relating to the Services or these Terms will not exceed the greater of (a) the fees you paid Workflood for the Services during the six months before the event giving rise to liability or (b) one hundred U.S. dollars (US $100).

These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be limited.

17. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Workflood and its owners, personnel, affiliates, licensors, and service providers from claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys' fees arising from or relating to Customer Content, customer code, your integrations or instructions, your violation of law or these Terms, infringement or misappropriation of third-party rights, or your gross negligence or willful misconduct.

Workflood will provide reasonable notice of a covered claim and may control the defense and settlement. You may not settle a claim in a way that admits fault by or imposes an obligation on Workflood without our written consent.

18. Disputes, governing law, and venue

Before filing a legal claim, each party must send written notice describing the dispute and requested relief and allow 30 days for good-faith informal resolution. Notices to Workflood must be sent to [email protected]. This requirement does not prevent either party from seeking urgent injunctive relief.

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-laws principles. Subject to the informal-resolution requirement, the state and federal courts located in Illinois have exclusive jurisdiction, and each party consents to their personal jurisdiction and venue.

To the extent permitted by law, each party waives trial by jury and agrees to bring claims only in its individual capacity, not as a plaintiff or class member in a class, consolidated, collective, or representative action.

19. Export controls and sanctions

You will comply with applicable export-control, import, and sanctions laws. You represent that you are not located in, ordinarily resident in, or controlled by a comprehensively sanctioned jurisdiction and are not a restricted party. You may not use the Services for prohibited end uses or transfer controlled technology unlawfully.

20. Changes to these Terms

We may update these Terms as the Services, laws, or business change. We will post the updated Terms with a revised effective date and provide additional notice of material changes when required. Changes apply prospectively. If you do not agree to an update, you must stop using the Services before it takes effect.

21. General terms

These Terms, the Privacy Policy, applicable order forms, and any signed addenda are the entire agreement regarding the Services and supersede prior discussions on that subject. An order form controls over these Terms only to the extent it expressly states an override. Purchase-order terms do not apply.

You may not assign these Terms without our written consent. Workflood may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue.

Neither party is liable for delay caused by events beyond its reasonable control, except payment obligations. The parties are independent contractors. These Terms create no partnership, agency, fiduciary, employment, or third-party-beneficiary relationship.

22. Contact

Legal notices and questions for Workflood LLC about these Terms may be sent to [email protected].